All the jewels are WATERPROOF.

Our whole collection is Silver 925, Cooper (sets) with 18k Gold plated. You can wear our jewels and swimming with them without worrying over discoloring, green markings, or irritation. Ideal for sensitive skin!

SHIPPING TIME:

All orders are processed within 1 to 3 business days (excluding weekends and holidays). Deliveries generally take between 7–21 business days to arrive, although the Postal Company does not guarantee delivery dates or times. Mail may travel to its destination by ground, air, or a combination of both. MADAME COQUETA is not responsible for any delay incurred in the shipping.

SHIPPING ZONE:

Europe: Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Spain, Slovakia, Slovenia, Sweden.

SHIPPING COST:

International Shipping Rates and estimates Europe: €3.95 (6-15 business days) (Free international standard shipping for all orders over €40)

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. MADAME COQUETA is not responsible for these charges if they are applied and are your responsibility as the customer.


Love yourself because you are beautiful

REFUND POLICY:

 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. All discounted, sample sale items, and gift cards are marked for final sale and is not returnable. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@madamecoqueta.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@madamecoqueta.com.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items, unfortunately, we cannot accept returns on sale items or gift cards.

Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.